7a71's Privacy Policy

7a71 ("we", "our", "platform") is a trusted online betting and casino service provider in Bangladesh. We take the privacy of our users ("you", "your") very seriously and are committed to ensuring the protection of their personal information.

This privacy policy explains what information we collect while you use the 7a71 platform, why we collect it, how we use it, how long we retain it, and how we keep it secure. This policy is linked to our Terms and Conditions and both should be read together.

By using 7a71's website or services, you are considered to have agreed to the terms described in this privacy policy. If you do not agree with these terms, please refrain from using our services and contact our support team.

2.1 Registration and Account Information

When you create an account or log in to 7a71, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address in Bangladesh
• National ID card or passport number (for identity verification)
• User-chosen username and password (stored in encrypted form)

2.2 Financial and Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, Upay or bank account details
• Transaction amount, date and time
• Transaction reference number and status
• Deposit and withdrawal history

We do not store full bank card numbers. All financial information is protected by SSL encryption.

2.3 Usage and Technical Information

Information collected automatically while using the platform:

• IP address and device type
• Browser type, version and language settings
• Operating system information
• Pages visited, session duration and click history
• Cookies and local storage data
• Referral source (where you came from before visiting the site)

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect:

• List of games played and betting history
• Win and loss records
• Bonus and promotion usage details
• VIP level and rewards information
• Self-exclusion or limit-setting requests

7a71 uses collected information for the following legitimate purposes:

• Account management: Creating, verifying and maintaining your account and completing the KYC (Know Your Customer) process.
• Service delivery: Providing betting, casino games, financial transactions and customer support services.
• Security assurance: Verifying information to prevent fraud, money laundering and unauthorized access.
• Age verification: Ensuring that only persons aged 21 or older are using the service.
• Responsible gaming: Identifying excessive gambling behaviour and taking preventive measures.
• Service improvement: Analysing user experience to improve the quality of the platform.
• Communication: Sending important notifications, account updates and relevant promotional information (on a consent basis only).
• Legal compliance: Adhering to applicable laws and regulations and meeting regulatory requirements.

4.1 What Cookies Are and Why They Are Used

Cookies are small text files that our website stores in your browser. They are used to improve your user experience, keep you logged in, and remember your preferences.

4.2 Types of Cookies

• Essential cookies: Necessary for the website to function correctly (e.g. login sessions, security tokens).
• Performance cookies: Help improve the service by analysing how the site is used.
• Functionality cookies: Remember your language, settings and preferences.
• Targeting cookies: Used to show relevant promotional content (on a consent basis only).

You can control or delete cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit the functionality of the site.

7a71 does not sell or rent your personal information to third parties for commercial purposes. Information may be disclosed only in the following limited circumstances:

• Payment processors: The minimum information necessary to complete bKash, Nagad, Rocket, Upay and bank transfer transactions.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe may have access to certain technical information to operate games.
• IT service providers: Contracted partners for data hosting, cybersecurity and technical support.
• Legal obligations: Information may be disclosed when required by a lawful order from a competent authority, a court directive, or an investigation.
• Fraud prevention: Information may be shared with financial crime and fraud prevention organisations.

All third-party partners are bound by confidentiality agreements with us and may use information only for specified purposes.

7a71 applies industry-standard technical and organisational measures to protect your personal and financial information. Our security practices include:

• SSL/TLS encryption: All data transmission between the website and server is protected by 256-bit SSL encryption.
• Password hashing: User passwords are never stored in plain text; strong hashing algorithms are used.
• Access controls: Only authorised staff have limited access to the information they need.
• Regular security audits: Regular security testing is conducted to identify and address system vulnerabilities.
• Data backups: Information is regularly backed up on secure, encrypted servers.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorised access.

In the event of a data breach, we will notify affected users in a timely manner in accordance with applicable laws and regulations.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or as required by law:

• Account information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Financial transaction records: For a minimum of 7 years, in compliance with financial record-keeping regulations.
• Gaming logs: For 3 to 5 years, for dispute resolution and responsible gaming monitoring.
• Cookies and session data: Until the end of the session or for a maximum of 12 months.
• Communication records: All communications with customer service are retained for a minimum of 2 years.

After the specified period, information is securely deleted or anonymised.

7a71 respects your privacy rights. You have the following rights regarding your own information:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that processing of your information be restricted for specific purposes.
• Right to data portability: The right to receive a copy of your personal information in a structured format.
• Right to object: The right to object to the use of your information for marketing or profiling purposes.
• Right to withdraw consent: The right to withdraw at any time your permission for any processing of information given on the basis of consent.

To exercise these rights, write to [email protected]. We will aim to respond within 30 business days.

7a71's services are strictly for persons aged 21 or older. We do not intentionally collect any personal information from minors.

If we become aware that a user is under 21, we will immediately close their account and delete all collected information beyond what is required by law.

If you believe a minor has accidentally registered on our platform, please contact us at [email protected].

7a71 may periodically update this privacy policy as its services and business requirements change. For any significant changes:

• The update date will be published at the top of this page.
• A notification will be sent to the registered email address for important changes.
• Continued use of the service after changes have been made will be considered acceptance of the updated policy.

We advise you to revisit this page from time to time to stay informed about the latest information.

If you have any questions, concerns or requests regarding this privacy policy, please contact our dedicated privacy team: